Privacy Policy

Effective Date: September 19th, 2024

Introduction

At Official Dela ("we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from https://officialdela.com (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. This information is collected through:

  • Cookies: Data files that are placed on your device and often include an anonymous unique identifier.
  • Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, and pages viewed.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). This is referred to as "Order Information."

How We Use Your Information

We use the information we collect in various ways, including to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations).
  • Communicate with you, including responding to customer inquiries or providing support.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, consistent with the preferences you have shared with us.
  • Improve and optimize the Site, including generating analytics about how our customers browse and interact with the Site.

Sharing Your Information

We share your personal information with third parties to help us provide services to you, including:

  • Service Providers: We use third-party vendors to assist with payment processing, order fulfillment, and other business functions.
  • Advertising Partners: We may share your information with third parties for marketing purposes, including Google Analytics to understand how our customers use the Site.
  • Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

Data Retention

We will retain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including the right to access, correct, update, or request the deletion of your personal data. To exercise any of these rights, please contact us at the information provided below.

Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure that your data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Do Not Track Signals

Our Site does not respond to Do Not Track (DNT) signals from web browsers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date of the updated Privacy Policy will be noted at the top.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@officialdela.com